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A technical support team composed of specialized engineers renders services by means of 24-hour online technology or remote video guidance, so as to address customer problems from hardware and software.
The design life of products is 5-10 years, and the warranty period is 3-5 years. Lyrasom attaches more importance to product quality and provides market-leading 5-year product warranty for energy storage batteries.
The company's R&D costs make up over 4% of the gross operating income. Lithium-source new energy focuses on the battery field. We stick to the concept of independent research and development, continuous innovation and open cooperation, and have outstanding engineering and technical personnel in electrochemistry, chemical machinery and inspection, etc. Over 50 members in the company's technical team all have more than 10 years of working experience in the battery industry on average, and have undertaken more than 30 super-large significant projects.
UL 9540, UL 1973, CE, MSDS, UN38.3, ISO and IEC from national center for quality supervision and Inspection of battery products approved.
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